Business Crime

The appearance and layout of a business can either attract or deter a variety of crimes. Some areas to be aware of are outlined below:

Appearance of a business can attract criminals, especially if the area has a “rundown” look. Ensure that the building, landscape, sidewalks, and parking areas are clean and well maintained.
Do not have any landscaping or objects on site that may serve as an obstruction or a hiding spot for possible intruders.

Have the checkout counter near the front of the business so that activities can be monitored both inside and out.
Clearly mark public and private areas within the business. Secure private areas as to deny access to non-employees.
Keep trees near the building well trimmed and ensure a secure fire escape.
Loading areas should be kept tidy and free from large objects that may hide people.
Make sure the alarm system is operational and well maintained. A surveillance system is recommended as well to keep a constant visual of all entrances.

Robbery occurs less often than other business crimes, however the potential for loss, injury or even death is much greater from a single incident. Many robberies occur because the businesses make it convenient for the robber. Poor housekeeping and a general lack of planning can make you an easy target for robbery.
Employees should be trained to protect themselves and the business by reporting any suspicious person or activity immediately.
Greet or acknowledge every person who enters the store as the presence of alert and efficient staff will discourage a thief.
Maximize visibility around transaction areas by keeping windows clear and well lit.
Make deposits to the bank during the day and at different times. Carry deposits inconspicuously inside your clothing.
Do not work alone. Leave a radio or television playing to give the impression that someone else is present.
Put height markers on door trim to aid in descriptions.
If you are robbed remember.. DO NOT RESIST ..and OBEY the robbers instructions. Observe the suspect for later description. Call police as soon as possible.

Instruct all employees on the proper use of the alarm system.
Assign employees different tasks in case of a robbery: one to call the police, one to make observations about the robber, one to protect evidence at the scene, and one to detain all witnesses.

Remain calm, robbers are usually very excited and may be under the influence of drugs.
Obey instructions; do not jeopardize the safety of yourself or others.
If possible, activate the silent alarm.
Take a good look at the suspect and note any details that may be useful to police.

Call police as soon as the robbers leave the premises.
Protect the scene so evidence does not get disturbed, do not touch anything that may have been handled by the robber.
Lock all the doors and do not let anyone in until the police arrive.
Do not trust memory, write down all information immediately.